Frequently Asked Questions
Everything you need to know about shopping with Bizuu.
What is the standard shipping time for my order?
We typically process and ship orders within 1-2 business days. Domestic delivery usually takes 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How can I return an item if it doesn't fit?
We offer a 30-day return policy. Items must be in their original condition, unworn, and with all tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
Bizuu accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified manufacturers and prioritize high-quality fabrics like organic cotton and recycled polyester to ensure both luxury and longevity.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.