Returns & Exchanges
At Bizuu, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return it within 14 days of delivery for a full refund.
Fill Out the Return Form
Complete the return form included in your original package or download it from our website to specify the items you are returning.
Pack Your Items
Place the unworn items with all original tags attached into the original shipping box or any sturdy alternative packaging.
Ship the Package
Affix the provided prepaid return label to your parcel and drop it off at your nearest authorized courier point.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing